Política de envío

Shipping Policy – Stepora™

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At Stepora™, we are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 3–5 business days after your order has been placed.

Orders are not shipped or delivered on weekends or holidays.

During periods of high demand, order processing times may take slightly longer.

If there is a significant delay with your order, we will notify you via email.

Shipping Times

Estimated delivery times depend on your location.

Standard Shipping:
7–12 business days

Please note that shipping times are estimates and may vary depending on shipping carriers, customs processing, and your location.

Shipping Costs

We offer Free Standard Shipping Worldwide.

Customers may also have the option to select Express Shipping at checkout for faster delivery.

Order Tracking

All orders include tracking information.

Once your order has been shipped, you will receive a confirmation email containing your tracking number, which allows you to monitor the progress of your shipment.

High Demand Notice

Due to high demand, some orders may experience slight shipping delays. We appreciate your patience and understanding.

Customs, Duties & Taxes

Stepora™ ships worldwide.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These fees are determined by local customs authorities and are outside our control.

Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout.

If an incorrect or incomplete address is provided and the package needs to be reshipped, the customer will be responsible for the additional shipping costs.